- Disabled access
Hôtel le Relais des Puys
It is one of the only places in the city where there is an unspoiled view of the cathedral, the Romanesque church Notre-Dame-du-Port and the volcanoes of Auvergne in the background. It is the only hotel located in the middle of the historical centre, giving onto Delille square and its fountain. Entirely non-smoking hotel.
Le Relais des Puys, in Orcines, is a "GTMC Recommended Establishment". It offers a welcome and adapted services to cyclists: secure bicycle garage, launderette available, restaurant with local products.
The plusses: wifi, packed lunches on request, accommodation.
Our commitments for a safer stay:
Isabelle ESBELIN, our Covid-19 consultant, has adapted the directives of the Authorities to our hotel.He rigorously controls their application and makes them evolve to welcome you in the best conditions.
Our team is trained and rigorously applies the reinforced procedures and barrier gestures; they must wear a mask and apply very frequent, regular and meticulous washing.
We post the sanitary instructions wherever they are useful.
We have organised the distance by means of road markings, a direction of traffic... without detracting from the comfort of your stay.
Our sanitary protocols are reinforced, especially on frequent points of contact such as door handles, switches, lift buttons, etc.
We use cleaning products that are effective against Covid-19 and, as far as possible, environmentally friendly, in accordance with our Green Key commitments.
Your bedroom and bathroom are rigorously cleaned and sanitized. Bed linen and towels are washed at a high temperature, in accordance with the recommendations of the Authorities.
We recommend that you book directly in order to pay remotely and receive your invoice by e-mail.
We ask our guests to wear a helmet to move around the establishment (on sale at reception).
We have a number of hydroalcoholic gel dispensers available. We ask you to use the hydroalcoholic gel or to wash your hands each time you enter and leave the establishment.
On arrival, we will ask you to indicate your departure time, in order to limit the number of people present at the reception desk at the same time.Your breakfast and meals are adapted and served on the terrace, in a room arranged to guarantee distance, or, for 2 people at most, in your room.
It is imperative that you reserve your time slot at the reception desk to facilitate organisation and guarantee everyone's safety.
If you wish to change your towels and other linen during your stay, please ask for a bag at the reception and then hand it over to us closed. Clean linen will be given back to you in exchange.
Additional welcome products and pillows are available on request at reception.
Before leaving your room you will need to open the windows of your room, then leave the TV remote control and the smart card (room key) at the reception.
Your requests and requirements will be dealt with within the limits of sanitary constraints.
The best proof of our commitment: we take care of you and your environment throughout the day, in front of you and in total transparency.
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Opening dates and times
From 02/02 to 09/12/2021.
Double room: 81.90 to 122 €
Twin room: 81.90 to 122 €
Single room: 81.90 to 122 €
Triple room: 92.70 to 147 €
Room sleeping 4: 102.60 to 167 €
Suite: 116.10 to 182 €
Breakfast: 6.90 to 11.20 €.
Tax not included.
Services and equipment
|Number of rooms declared by hotelier :||32|
|Number of double rooms :||16|
|Amenities :||Cable/Satellite, No-smoking, Wi-fi, Free private internet access, Direct-dial telephone, Television, Sound-proofed accommodation|
|Services :||Coach access, Ironing area, Full-board, Breakfast, Beauty treatments, Luggage storage, Wi-fi, Half-board, Tourist brochures, Tourist information, Massages, Postal service, Restaurant, Buffet meal, Picnic hampers, Repair kit, Bicycle washing point|
|Equipment :||Shelter for bikes/mountain bikes, Play area, Lift, TV room, Sauna, Fenced grounds, Bar, Terrace, Car park, Steam room, Spa, Garden, Equipment store closed, Park, Restaurant, Coach parking, Private parking, Charging stations for electric vehicles|
|Disabled access :||Hearing disability, Mental disability, Physical disability, Visual disability|
|Methods of payment :||Bank/credit card, Cheque, Chèques Vacances, Cash|